SHIPPING: Please allow 1-6 business days to process your order.
COMMISSIONS:

Unless the commission is lost or damaged in shipping, returns and/or refunds are not accepted and all sales are final.

In the event your commission is damaged during shipping, take photos of the damaged packaging and contact me within 24 hours so I can initiate a claim with the carrier. Keep all of the original packaging for the carrier’s inspection. A refund or replacement will be issued upon receiving compensation from carrier.

In the event your commission is lost during shipping, please contact me within 30 days of receiving your shipping confirmation so a claim can be initiated with the carrier. You have the option to either 1. receive a refund via an insurance claim from the carrier. Refunds will only be issued upon claim approval and payout from carrier. Or 2. receive another commission that will be completed after Sarah Hardy Art receives payment via an insurance claim from the carrier.
ORIGINAL ART:

Unless the original art is lost or damaged in shipping, returns and/or refunds are not accepted and all sales are final.

In the event your original art is damaged during shipping, take photos of the damaged packaging and contact me within 24 hours so I can initiate a claim with the carrier. Keep all of the original packaging for the carrier’s inspection. A refund or replacement will be issued upon receiving compensation from carrier.
In the event your original art is lost during shipping, please contact me within 30 days of receiving your shipping confirmation so a claim can be initiated with the carrier. A refund or replacement will be issued upon receiving compensation from carrier.
OTHER ITEMS:
Unless the original art is lost or damaged in shipping, returns and/or refunds are not accepted and all sales are final.
Clothing- all sales are final.
In the event your order is damaged during shipping, take photos of the damaged packaging and items and contact me within 24 hours. You have the option or either 1. receive a refund for the damaged items or 2. receive replacements.
Additional shipping fees may incur for larger items.If shipping of your order costs $10+ more than what you paid at checkout, you will receive an invoice that must be paid before your order is put in the mail. Thank you for your understanding!
By purchasing you agree to these policies